Refund policy
🚫 NO REFUND / NO RETURN POLICY (BOB THE BRICK)
First things first: once Bob leaves home… he’s not coming back.
By purchasing Bob The Brick, you agree that all sales are final, permanent, and emotionally binding.
🧱 The Official Rule of Bob:
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No refunds
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No returns
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No exchanges
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No “I changed my mind”
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No “my cat didn’t approve”
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No “Bob looked bigger in the photo”
📦 Why?
Bob is not a mass-produced regret machine.
He is a very limited-edition, slightly magical, emotionally questionable brick experience.
Once Bob has been adopted, he immediately begins enjoying his new life. He better. We will not interrupt him to undo your decision.
Each Bob is one-of-a-kind—no clones, no filters, no “factory-perfect” nonsense. Some come with scratches, odd marks, tiny flaws, or mysterious “life experiences” etched right into them. That’s not damage—that’s personality. That's a BRICK for heaven's sake. Bob is not a beauty pageant contestant; he’s more of a “been through things, still standing” kind of brick. And that’s exactly why every one is unique, face and all.
⚠️ Important Notes:
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Bob does not do returns.
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Bob does not do complaints.
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Bob does not do second chances. (He’s a brick. He’s very firm on this.)
🧠 Buyer Understanding Clause:
By completing your adoption (AKA: purchase), you confirm:
“I understand Bob is mine forever, and I will not try to give him back when I feel feelings.”
🧱 Final Statement:
If you are unsure about owning Bob…
Bob respectfully suggests you think about it while he stays exactly where he is, knowing "somebody" will adopt him if you don't. He's OK with that. He just wants a loving, non-judgmental parent.
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For questions or concerns, contact us at info@bobthebrick.com. Bob The Brick reserves the right to address any issues on a case-by-case basis at our sole discretion.